Although the custom furniture is full of personality, it is not necessarily worry-free. Because of the problem of placing the full amount, it is difficult to return, and the installation time is increasing, the consumer disputes are frequently caused. Therefore, signing a contract when purchasing custom furniture is a necessary measure. So, what are the precautions for signing a custom furniture contract?
After the home decoration owner and the furniture manufacturer have decided to negotiate, they need to sign a contract. This is a legal weapon to protect the interests of the owners, and it is also a supervision of the furniture manufacturers to fulfill their contractual obligations. Moreover, the terms of the contract should be as detailed as possible, and the illegal operators should not be allowed to take the opportunity. At the same time, the manufacturers can also clarify their scope of after-sales service, etc., to avoid unnecessary disputes.
Before signing a custom furniture contract, consumers should carefully analyze the terms of the contract. Including the contract content clearly stipulates the rights and obligations of both parties, payment methods, installation procedures, warranty services promised by the manufacturer, after-sales service, etc. Be sure to carefully check the installation.
1, the material thickness is fine to the exact millimeter (mm)
Example: Mr. Wang custom-made a cabinet. When the factory installer installed the door, Mr. Wang, who had factory experience and carefulness, accidentally found that the thickness of the stainless steel countertop plate was not enough 1.2 mm. After the measurement, the result was found. The thickness is only 0.6 mm, and the contract is good for 1.2 mm. Mr. Wang immediately explained the matter to the merchants, and the merchants knew that the loss was very happy and promised to redo as required. Suppose that if Mr. Wang did not ask the merchant to accurately measure the thickness of the sheet to a millimeter before signing the contract, even if he could find the problem, he could only dumbly eat the berberine - there is suffering.
2, material work, etc. should be listed in detail
In recent years, the custom furniture market has become more and more lively. Consumers can customize furniture according to the characteristics of the room space, and furniture materials have more choices.
“The choice to customize the factory is mainly due to the fact that the furniture materials bought outside are not good, but now the customization is completed, but the same doubts arise. After all, I am not looking at how the furniture is made,†one consumer said.
Experts from the furniture industry association said that custom solid wood furniture is positioned at a high level, but it is also necessary to be careful about the existence of “profiteersâ€. Consumers must keep a good eye when choosing custom solid wood furniture. “The most common method used by bad merchants is to steal materials, so consumers must clearly write out the material of the furniture when signing the purchase contract, so as to protect their rights afterwards.â€
Therefore, consumers should try to choose a furniture company with brand reputation, and do not choose a small workshop furniture factory for greed and cheap. In addition, the material, size, hardware, workmanship, etc. of the custom furniture are clearly defined in the contract, so as to constrain the manufacturer to protect the consumer's rights and interests, and also require the manufacturer to provide the wood environmental protection test certificate. Once the furniture is found to have problems, it is best to have qualified. The agency conducts testing.
3. Payment method
Generally, consumers need to pay a part of the deposit when purchasing custom furniture, but the proportion of the specific deposit in the total transaction amount can be clearly stated in the black and white on the contract. In order to avoid disputes in the future. If one of the down payment deposits defaults, the deposit will be forfeited. Conversely, if the merchant that receives the deposit does not perform as per the contract, the merchant will double the deposit.
However, in determining the style, style, and size, it is necessary to pay the full amount when signing the contract, which basically becomes an unwritten rule in the custom furniture industry. Consumers are worried that the furniture has not yet seen the full payment, feels lost protection, lost the right to ask the merchant for later. The manufacturers believe that they must also guarantee the flow of funds, and do not dare to make them without seeing the full amount. It is said that public and private women say that they are reasonable, and ultimately they can only be adjusted and agreed by the buyers and sellers.
In addition, buyers and sellers should pay attention to one detail, namely, "deposit" and "deposit". “Deposit†has a guarantee role in the legal sense, and the amount cannot exceed 20% of the total price. If the consumer defaults, there is no right to ask the merchant to return the deposit. If the merchant defaults, the deposit must be doubled. The "deposit" is not guaranteed, and can be regarded as an advance payment. When the contract cannot be performed, in addition to force majeure, the liability for breach of contract shall be borne according to the fault of both parties. In July of this year, a consumer in Shayang County, Hubei Province, ordered a refund after ordering furniture. Because the receipt was written on the “deposit†rather than the “depositâ€, the law enforcement officials of the Trade and Industry Bureau ordered the merchant to pay the pre-delivered 3,000 yuan deposit. The consumer.
4, installation method and delivery time
In the custom furniture ordering contract, it is necessary to clearly specify the installation method. The manufacturer will install it free of charge or charge a fee according to the distance and the consumer's living floor. The specific delivery time should also be clear, so as not to delay the renovation period.
5, after sales service
Customized furniture is a large-scale durable goods, and regular furniture manufacturers in the industry have after-sales service. The furniture ordering contract needs to be clearly defined in advance, the warranty period of the furniture, the warranty period, the scope of the warranty, and so on.
Concerned about surprises
Label: 5 important details of custom furniture contract signing
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